BlokeBuilder

Terms of Service

Last updated 27 September 2026

These terms cover your use of the BlokeBuilder website, client portal and services. By creating an account or booking a session you agree to them. If anything here is unclear, email us at bookings@blokebuilder.com before you book.

Who we are

BlokeBuilder is an Australian business that helps people build, fix and launch websites, apps and software. You can reach us at bookings@blokebuilder.com.

What we provide

  • Hourly sessions (such as Build With Me and our specialist help): live one-to-one help, advice and hands-on work on your project, for the time booked.
  • Quoted projects (such as Launch With Me, Finish My App, Done For You MVP and automations): delivered to a written scope and price that you approve before work starts.
  • Monthly App Care: a monthly plan with a set number of included hours of help, as described on our website.

Your account

  • Give us accurate details and keep your password to yourself. You're responsible for what happens in your account.
  • You must be 18 or older, or have a parent or guardian's permission, to book.

Sessions

  • Sessions run online by video call (Google Meet). The joining link is in your confirmation email, your reminders and your portal.
  • Times are shown in your own timezone. Please join on time: a late start doesn't extend the session, because the next booking may follow.
  • We don't record sessions unless we've both agreed to it first.

Prices and payment

  • All prices are in US dollars (USD) and are the full price you pay.
  • Price Promise: once a price is agreed, it doesn't change. There are no hidden fees, extra costs or surprise invoices. New work outside what was agreed is only done after you approve its price first.
  • Paid sessions are paid online by card through Stripe, or by invoice where agreed. We never see or store your full card details.
  • Monthly App Care renews automatically each month until you cancel. Included hours don't roll over, and extra work beyond them is always agreed with you first.

Cancellations and refunds

You can reschedule or cancel from your portal up to 24 hours before a session. Our Refund & Cancellation Policy sets out exactly when you get your money back, and forms part of these terms.

What we can and can't promise

  • We bring real care and skill to every session and project, and we'll always be honest about what we think is the best approach.
  • Some things are outside our control. Apple and Google decide App Store and Google Play approvals, and third-party services (such as Firebase, Stripe, AWS and Vercel) set their own rules and prices. We can't guarantee approvals, sales, revenue or outside timelines.

Your code, accounts and ideas

  • You own your code, designs, accounts and intellectual property, including anything we build for you once it's paid for.
  • We work inside your own accounts with access you give us, and you can remove that access at any time.
  • We keep your project details confidential. We'll only mention or show your project publicly (for example as a case study) if you say yes first.

Keeping secrets safe

Never send us passwords, private keys, seed phrases or secret API keys by chat, email or file upload. We'll set up any access you need safely together during a session.

Fair use

You agree not to use BlokeBuilder for anything illegal, harmful or dishonest, and not to misuse or try to break into the website or portal. We can refuse or stop work that breaks this rule.

Liability

Nothing in these terms excludes or limits the guarantees and rights you have under the Australian Consumer Law. Beyond those, and as far as the law allows, our total liability for any service is limited to the amount you paid for that service, and we're not liable for indirect losses such as lost profits or lost data. Please keep your own backups of your code and data.

Changes to these terms

We may update these terms from time to time. The date at the top shows the latest version. Changes don't affect bookings or prices that were already agreed.

Governing law

These terms are governed by the laws of Queensland, Australia.